Shipping policy

Where we deliver We deliver to addresses in the United Kingdom, the Isle of Man, Jersey and Guernsey.

Delivery charges UK delivery (tracked): £4.95, or free on orders of £45 or more. eBooks and gift cards are sent by email, with no delivery charge.

Dispatch Orders placed before 2pm on a working day (Monday to Friday, excluding bank holidays) are usually dispatched the same day. Orders placed later are dispatched the next working day.

Delivery times Most UK orders arrive within 5 working days. You'll receive a tracking number by email once your order is on its way.

Northern Ireland and the Channel Islands Some products that contain animal ingredients cannot currently be sent to Northern Ireland, Jersey or Guernsey. Where this applies, the product page says so. If you order one of these products for delivery there, we'll get in touch and refund it in full.

If your order hasn't arrived If your order hasn't arrived within 5 working days, please email support@emmasnutrition.com. We'll check with the carrier and send a replacement or a refund if it has been lost. If a parcel is returned to us because the address was incorrect or incomplete, we may ask you to cover the cost of sending it again.

Returns Please see our Refund policy.

This does not affect your statutory rights.